Onesie Privacy Policy

PRIVACY POLICY


Onesie takes your privacy very seriously. Onesie is committed to safeguarding your privacy, and this privacy policy explains our data collection, use, and disclosure practices.

This policy covers:

  • important information and who we are
  • the personal data we collect
  • how and why we collect and use your personal data
  • why we process your personal data
  • international transfers
  • the rights and choices you have when it comes to your personal data
  • why we use cookies
  • the steps we take to ensure your information is kept secure and confidential
  • how long we will hold your information for
  • your legal rights

1. IMPORTANT INFORMATION AND WHO WE ARE

Onesie provides its service (the "Service") to you subject to the Terms of Service, and the following Privacy Policy. We may update this Privacy Policy from time to time. All changes will be posted on our website (the “Site”). You can review the most current version of the Privacy Policy at any time here www.Onesie.com/privacy. Your continued use of the Service or the Site after any such changes have been made constitutes your acceptance of the new Privacy Policy. This website is not intended for children and we do not knowingly collect data relating to children. Words beginning with capital letters in this Privacy Policy which are not defined in this Privacy Policy are defined in the Terms of Service.

Onesie Limited is the controller and responsible for your personal data (collectively referred to as "Onesie", "we", "us" or "our" in this Privacy Policy). You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.


2. INFORMATION WE COLLECT AND RECEIVE

When you register for a Onesie account, Onesie collects personal data that you submit such as your email address and any other personal or preference information that you might optionally enter into the Service.

Onesie also collects and generates a number of other areas of usage information automatically which includes; services metadata, log data, device information, IP addresses, third-party data and cookie information.

There is no statutory or contractual obligation to provide this data, however, where the data is not provided, we will be unable to provide the service.


3. INFORMATION USE

Onesie will use your personal data in furtherance of our legitimate interests for the following general purposes:

(i) to provide, update, maintain and protect our services, websites, apps and business
(ii) as required by applicable law, legal process or regulation
(iii) to respond to your questions and comments
(iv) to send marketing and transactional communications, including but not limited to email, push notifications, SMS and in-app messages, about the Service
(v) statistical purposes
(vi) for billing, account management and other administrative matters
(vii) to investigate and help prevent security issues and abuse
(viii) other purposes as described to you at the point of collection

Onesie uses such information to customise the marketing and Content you see, fulfil your requests for products and services, improve our Service to you, contact you, conduct research, and provide anonymised reporting for internal purposes and for external clients such as advertisers.

You can opt out of promotional communication initiated by Onesie when registering for the Service.You can also opt out of all communications, email, push notifications and SMS, from the communication itself or from your preference settings.

For users registered through an organisation using an organisation email address, your email data would have been provided to us by that data controller. In this case you will have received a communication showing how to sign up. You can unsubscribe from these communications at any time.


4. RETENTION

Onesie will retain your personal data for as long as we need to in order to fulfil legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. You have the right to delete your personal data by sending an email requesting so to contact@onesie.tech. Please note in this case any financial information will be kept in accordance with local laws.


5. COOKIES

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computers and stored on your computer's hard drive. You can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is set. If you want to delete any cookies that are already on your computer, please refer to the instructions for your browser to locate the file or directory that stores cookies. If you reject all cookies, you may not be able to use some features of the Service.

6. DISCLOSURE OF PERSONAL INFORMATION

Onesie does not rent, sell, or share personal information about you with third parties except to provide products or services you've requested, when we have your permission, or in the following circumstances:

  • where Onesie is responding to a subpoena, court order, or legal process, or to establish or exercise our legal rights or to defend ourselves against legal claims;
  • where Onesie believes it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Onesie's Terms of Service, or as otherwise required by law;
  • where Onesie transfers information about you if Onesie is acquired by or merged with another company. If this happens, Onesie will notify you before information about you is transferred and becomes subject to a different privacy policy.
7. CONFIDENTIALITY AND SECURITY

We shall take measures to protect personal data using reasonable and industry standard security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, improper use or modification.

Your personal data is password protected and, other as set out in this Privacy Policy, can only be seen by you and us. You agree to keep your password(s) confidential and not to disclose them to anyone else, or allow them to be disclosed.

Onesie limits access to personal information about you to employees who Onesie reasonably believes need to come into contact with that information, to provide products or the Service to you, or in order to do their jobs.

Onesie has physical, electronic, and procedural safeguards that comply with regulations to protect personal information about you. However, data transmissions over the internet cannot be guaranteed to be 100% secure. Consequently, Onesie cannot ensure or warrant the security of information you transmit to Onesie. In particular, by accessing and using the Service, you do so at your sole risk and you are responsible for restricting access to your computer and ensuring that your computer is free from all types of malicious code, spyware, viruses, Trojans, etc. that may track any data you enter into the Service, including email address and payment related information. We are not responsible for any loss or damage arising from the user’s failure to comply with this paragraph.

Onesie is protected by reCAPTCHA and is subject to the Google Privacy Policy and Terms of Service.


8. THIRD-PARTY WEBSITES

Where the Site, or any other part of the Service, links to other websites, such other websites do not operate under this Privacy Policy. Onesie recommends that you examine the privacy statements posted on such other websites to understand their procedures for collecting, using, and disclosing personal data.


9. YOUR LEGAL RIGHTS

You have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to form a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us as detailed below. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.


10. CONTACTING Onesie

You may obtain a copy of the personal data held about you that you provide through the Site or otherwise request that Onesie updates, makes changes or deletes personal information by sending an email to contact@onesie.tech. If you have any questions or suggestions regarding our Privacy Policy, you can contact Onesie by email at contact@onesie.tech.

Last updated: August 2021